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CompTIA CertifiedBest for Complete BeginnersExam 220-1101 / 220-1102 / N10-008

IT Support Specialist: CompTIA A+ & Network+ Dual Track

Launch your IT career from scratch with zero prior experience. Complete dual-certification bootcamp covering PC hardware, troubleshooting, and enterprise networking.

80 Hours (8 Weeks Evening or 4 Weeks Day)
Live Online & Southfield Hardware Lab
4.9 (520 reviews)
Tuition & Grant Assistance
$0 Out-of-Pocket

With Approved WIOA, Michigan Works! or GI Bill®

Exam Voucher:Included (Free Retake)
Live Lab Sandbox:24/7 Cloud Access
Instruction:Live Interactive Mentors
Career Placement:1-on-1 Lifetime Support
Testing Center:Authorized Pearson VUE

Takes 60 seconds • No credit card required

Course Overview

The definitive beginner-to-professional IT track. Designed specifically for career switchers, this program covers computer hardware assembly, Windows/Linux operating systems, mobile devices, security basics, and core TCP/IP networking fundamentals.

Key Competencies & Features

No IT experience required – start from square one
Physical PC tear-down and rebuild hardware labs
Includes both CompTIA A+ and Network+ exam prep
Michigan Works! WIOA approved for 100% tuition

Bootcamp Syllabus

Structured modules from foundational theory to advanced real-world labs.

1

Module 1: Mobile Devices & Hardware Components

RAM, CPUs, storage drives, power supplies, motherboard architecture, display devices, peripherals.

2

Module 2: Operating Systems & Troubleshooting

Windows 10/11 configuration, Linux terminal commands, macOS, CLI troubleshooting tools.

3

Module 3: Network Topologies & Protocols

Ethernet standards, wireless 802.11ax, IPv4/IPv6, DNS, DHCP, routing concepts.

4

Module 4: Operational Procedures & IT Customer Support

Ticketing systems, remote desktop assistance, safety, communication etiquette, security best practices.

Target Career Outcomes

Positions frequently filled by graduates of this certification program:

IT Support Specialist ($55,000 - $75,000)
Help Desk Technician
Field Service Engineer
Junior Systems Administrator

Prerequisites

Basic familiarity with using a computer and internet. Zero technical background required.

Tuition Funding Available

This course is an approved provider program under Michigan Works! and WIOA Title I. You may be eligible for a 100% grant.

Authorized Testing Facility

Take your official certification exam at our quiet, proctored testing center in Southfield, Michigan.

View Testing Center Details

Need Help Choosing?

Schedule a 1-on-1 career consultation with our senior technical advisors.